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Section 1: The Coaching Process.
- Chapter One: Life Coaching Defined.
- Chapter Two: Life Coaching Explained.
- Chapter Three: Coaching versus Counselling and Therapy.
- Chapter Four: Essential Coaching Beliefs.
- Chapter Five: Essential Communication Skills.
- Chapter Six: Coaching for Results.
- Chapter Seven: The History and Development of Neuro-Linguistic Programming.
Section 2: Advanced Life Coaching Skills.
- Chapter Eight: Reframes.
- Chapter Nine: Matters of State.
- Chapter Ten: Representational Systems.
- Chapter Eleven: Fundamental Rapport Skills.
- Chapter Twelve: The Milton Model.
- Chapter Thirteen: Meta-language Patterns.
- Chapter Fourteen: Coaching Meta-programs.
- Chapter Fifteen: Metaphors with Meaning. Chapter Sixteen: The Spiral Coaching Model.